The full scope of AI implementation services
A real implementation engagement covers more than the model. The categories below are all in scope under a single accountable owner.
- Use-case scoping with measurable outcomes and a deploy-or-kill criterion.
- Data plumbing: ingestion, retrieval, vector + structured indexing, change-data capture.
- Model selection and prompt + tool design with evals attached from day one.
- Application surfaces: web, Microsoft 365, Slack, Salesforce, ServiceNow, custom.
- Integration with systems of record under your existing entitlements.
- Governance: human-in-the-loop, approval flows, audit trail, policy enforcement.
- Production: observability, cost controls, rate limiting, fallback paths, on-call rotation.
- Change management: training, documentation, internal champions.